---
title: Understanding Integration Status in the AgileBlue Portal
description: Understanding Integration Status in the AgileBlue Portal
---

[Skip to content](https://help.agileblue.com/understanding-integration-status-in-the-agileblue-portal#main-content)

English

Show submenu for translations

[Contact AgileBlue Support](https://help.agileblue.com/kb-tickets/new?hsLang=en) [Customer portal](https://help.agileblue.com/support-ticket-status?hsLang=en)

![FullColor-800px-Aug-04-2025-07-56-16-5066-PM.png\]](https://help.agileblue.com/hs-fs/hubfs/FullColor-800px-Aug-04-2025-07-56-16-5066-PM.png?height=32&name=FullColor-800px-Aug-04-2025-07-56-16-5066-PM.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact AgileBlue Support](https://help.agileblue.com/kb-tickets/new)
- [Customer portal](https://help.agileblue.com/support-ticket-status)
- AgileBlue Portal

 AgileBlue Portal

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.agileblue.com/?hsLang=en)
2. [AgileBlue Features](https://help.agileblue.com/agileblue-features?hsLang=en)

# Understanding Integration Status in the AgileBlue Portal

## The AgileBlue portal now displays real-time integration health, status indicators, and error messages to help you quickly identify and resolve issues with your connected integrations.

**Overview** 

The AgileBlue portal provides clear, at-a-glance visibility into the health of your integrations directly from the Dashboard and Device Details pages. For devices checking in as **Cloud Platforms**, **Productivity**, or **Cloud Apps**, you can now view integration status indicators and, when applicable, detailed error messages pulled directly from Elastic. 

 

**Prerequisites** 

- An active AgileBlue portal account with appropriate access 

- At least one configured integration checking in as a Cloud Platform, Productivity app, or Cloud App 

 

**Viewing Integration Status on the Dashboard** 

1. Log in to the [AgileBlue SecOps Portal](https://portal.agileblue.com/login) 
2. From the main navigation, go to the **Dashboard** 
3. Locate the **Monitored Applications** section 
4. Review the **Integration Status** column:  
   
     1. A **green check mark** indicates the integration is configured, checking in, and returning no errors 
     2. A **red X** indicates the integration has one or more errors within Elastic 

**Viewing Integration Status on the Device Details Page** 

**Note:** The updated Device Details page applies **only** to devices checking in as **Cloud Platforms**, **Productivity**, or **Cloud Apps**. 

![](https://help.agileblue.com/hs-fs/hubfs/undefined-Mar-31-2026-07-06-14-9938-PM.png?width=600&height=114&name=undefined-Mar-31-2026-07-06-14-9938-PM.png)

1. From the Data Sources page, click on the name of an integration checking in as a Cloud Platform, Productivity app, or Cloud App. To the right of the clickable name, there will also be columns that show the status of the Elastic Agent, Elastic Endpoint, and Fleet statuses.  
2. Review the information displayed. The following fields are shown on this page:   
     1. **Name** 
     2. **Last Check-In** 
     3. **Total Alerts Generated** 
     4. **Tags** 
     5. **Integration Status** 
3. Locate the **Integration Status** indicator: 

***![](https://help.agileblue.com/hs-fs/hubfs/image-png-Apr-29-2026-08-49-43-5407-PM.png?width=640&height=140&name=image-png-Apr-29-2026-08-49-43-5407-PM.png)***

***Status: Healthy*** 

- The status box displays as **Healthy** with a green indicator 
- Select the dropdown status box to view the status details 
- The status will confirm: **Healthy - No action required** 

***Status: Attention Required*** 

- The status box displays as **Attention Required** with a red indicator 
- Select the dropdown status box to view the status details 
- The dropdown will display the **exact error message** returned from Elastic 
- Use the error message details to investigate and resolve the integration issue 

***Status: (Grey Dash)***

- The integration status is not available for the last check-in
- **Note**: This status updates every 4 hours and may take up to 4 hours for the status to become available

**Need Help?** 

AgileBlue is always here to support you and ensure you are 100% successful. If you have any questions or encounter any issues, please reach out to [**AgileBlue Support**](https://help.agileblue.com/kb-tickets/new?hsLang=en). 

*Email:* [support@agileblue.com](mailto:support@agileblue.com)

*Phone: (216) 606-9400* 

- [Agent Installation](https://help.agileblue.com/agent-installation?hsLang=en#main-content)

    - [Windows](https://help.agileblue.com/agent-installation?hsLang=en#windows)
    - [Mac](https://help.agileblue.com/agent-installation?hsLang=en#mac)
    - [Linux](https://help.agileblue.com/agent-installation?hsLang=en#linux)
    - [Syslog Collection](https://help.agileblue.com/agent-installation?hsLang=en#syslog-collection)
    - [Agent Management](https://help.agileblue.com/agent-installation?hsLang=en#agent-management)
- [Application Integrations](https://help.agileblue.com/application-integrations?hsLang=en#main-content)

    - [Microsoft Tools](https://help.agileblue.com/application-integrations?hsLang=en#microsoft-tools)
    - [Third-Party EDR](https://help.agileblue.com/application-integrations?hsLang=en#third-party-edr)
    - [Other Security Tools](https://help.agileblue.com/application-integrations?hsLang=en#other-security-tools)
- [Cloud Integrations](https://help.agileblue.com/cloud-integrations?hsLang=en)
- [AgileBlue Features](https://help.agileblue.com/agileblue-features?hsLang=en#main-content)

    - [Portal Management](https://help.agileblue.com/agileblue-features?hsLang=en#portal-management)
    - [Support Systems](https://help.agileblue.com/agileblue-features?hsLang=en#support-systems)
- [Vulnerability Scanning](https://help.agileblue.com/vulnerability-scanning?hsLang=en)
- [Release Notes](https://help.agileblue.com/release-notes?hsLang=en)

[![AgileBlue](https://help.agileblue.com/hs-fs/hubfs/Current-Website-Logo-Replacement.png?width=1321&height=648&name=Current-Website-Logo-Replacement.png "AgileBlue")](http://www.agileblue.com)

AgileBlue Support Phone: 216.606.9400

Copyright © 2026, AgileBlue